about 8 months ago - 3 comments
I’ve known the people at CustomScoop for a few years now. Jen and Chip (and the others who have been part of the Media Bullseye Roundtable, like Doug and Sarah…) They do good work, and have been among the few who have provided real thought leadership in emerging communications, without succumbing to hype. It’s fair
about 1 year ago - 27 comments
I had a lovely vacation, and returned with a couple of lovely thoughts about communicating from solid ground. You know, the wise man built his house on the rock, the foolish man built his on sand (or wrote in the sky.) While there are many facets and layers to this, they all boil down to
about 1 year ago - 17 comments
Thanks to the internet, any crank with access can write something that spreads. If you’re managing the reputation of a brand, the factor working in your favor is there is so much material being published that it is the rare message that cuts through the clutter. But how do you recognize it before it starts
about 2 years ago - 25 comments
One of the great things about connecting with others online is the chance to be part of some interesting discussions. Such was the case of a conversation I recently had with Andrew Fowler, one of the principles at Newsvetter in Portland. He was concerned about the lack of truly relevant information parents were getting about
about 2 years ago - 2 comments
The following is a piece I wrote for Ragan.com and reposted here: It’s time to vaccinate against panic How to save your employees’ butts without scaring off their pants Panic is a part of human nature. It’s also inconvenient, as panic influences individual decisions and can derail your most well-intentioned advice. How you deal with
about 2 years ago - 2 comments
I posted this to my 12seconds account, but it was too good not to share. Delayed-action Easter Surprise on 12seconds.tv
about 3 years ago - 4 comments
My Facebook experience is episodic, intermittent, and intense. I really don’t hang there much, but occasionally I get a flurry of requests from a new pack of old friends who have just discovered it and I interact with them a bit. Facebook is not my life. Recently, my wife asked me to get her started
about 3 years ago - 5 comments
Social media tools are amazing, and empower so many people. I have no doubt that at this moment there are dozens of efforts underway to help people suffering from Hurricane Gustav. Blogs, Ning communities, Twitter accounts, you name it. So here’s the disclaimer. Before you give ANY personal information to ANYONE on the internet, do
about 3 years ago - 9 comments
My wife sent me the following in an email: Superman’s cape has bit the dust! Ryan was spotted with a pair of scissors earlier today and when asked what he was doing replied, “Cutting off superman’s cape” When asked why he was doing this the small human responded, “Because I don’t want him to fly.”
about 3 years ago - 4 comments
I have to say that I am immensely proud of all the Red Cross disaster relief workers who have used New Media tools to share the word about what is really happening. You guys have really picked up the ball and run with it — and now more than ever it’s important to showcase what