Comments on: A Dime’s Difference http://occamsrazr.com/2007/12/07/a-dimes-difference/ communication. community. cognition. Sat, 24 Dec 2011 05:31:31 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Ed Mauss http://occamsrazr.com/2007/12/07/a-dimes-difference/comment-page-1/#comment-1104 Ed Mauss Wed, 12 Dec 2007 06:46:58 +0000 http://occamsrazr.com/2007/12/07/a-dimes-difference/#comment-1104 Wish I could say the same. I've been a Citibank customer since 1986, yet I just got screwed on a new HELOC. A representative solicited us to replace our HELOC at the bank with a new HELOC carrying a higher limit (remember: both HELOCs at Citibank). She assured us repeatedly there would be no cost to do this. About a month after establishing the new HELOC, the bank sent us a statement showing an early termination fee of $1,085 for the old HELOC. I believe the bank violated TILA, RESPA and FDIC policy statement 500. Nice! Time to close my accounts. Wish I could say the same. I’ve been a Citibank customer since 1986, yet I just got screwed on a new HELOC. A representative solicited us to replace our HELOC at the bank with a new HELOC carrying a higher limit (remember: both HELOCs at Citibank). She assured us repeatedly there would be no cost to do this. About a month after establishing the new HELOC, the bank sent us a statement showing an early termination fee of $1,085 for the old HELOC. I believe the bank violated TILA, RESPA and FDIC policy statement 500. Nice! Time to close my accounts.

]]> By: Susan http://occamsrazr.com/2007/12/07/a-dimes-difference/comment-page-1/#comment-1100 Susan Fri, 07 Dec 2007 15:47:35 +0000 http://occamsrazr.com/2007/12/07/a-dimes-difference/#comment-1100 Makes me glad that I have a citibank card...your story gives me hope in case I ever run into an issue, which one day I will. Makes me glad that I have a citibank card…your story gives me hope in case I ever run into an issue, which one day I will.

]]> By: Geoff Livingston http://occamsrazr.com/2007/12/07/a-dimes-difference/comment-page-1/#comment-1099 Geoff Livingston Fri, 07 Dec 2007 12:45:13 +0000 http://occamsrazr.com/2007/12/07/a-dimes-difference/#comment-1099 Nice to see someone out here highlight a positive story. Kudos Ike! Nice to see someone out here highlight a positive story. Kudos Ike!

]]> By: Richard Becker http://occamsrazr.com/2007/12/07/a-dimes-difference/comment-page-1/#comment-1098 Richard Becker Fri, 07 Dec 2007 06:21:06 +0000 http://occamsrazr.com/2007/12/07/a-dimes-difference/#comment-1098 Bravo! Makes me want to give you a quarter. Best, Rich Bravo! Makes me want to give you a quarter.

Best,
Rich

]]>