http://occamsrazr.com/2007/12/07/citi-reads-the-blogs/ communication. community. cognition. Thu, 19 Apr 2012 09:55:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://occamsrazr.com/2007/12/07/citi-reads-the-blogs/comment-page-1/#comment-1300 PR Connections » The struggle for attention Tue, 12 Feb 2008 22:30:05 +0000 http://occamsrazr.com/2007/12/07/citi-reads-the-blogs/#comment-1300 [...] Piggott praises companies reading his blog, such as Citi and [...] [...] Piggott praises companies reading his blog, such as Citi and [...]

]]> http://occamsrazr.com/2007/12/07/citi-reads-the-blogs/comment-page-1/#comment-1101 Shadowhelm Fri, 07 Dec 2007 18:05:26 +0000 http://occamsrazr.com/2007/12/07/citi-reads-the-blogs/#comment-1101 Many companies are doing this today and I think it is a great idea. I had a very, very bad experience with Dell not too long ago and blogged about it for a few days. It did not take long for Dell to contact me about my experience and try to make it right. Because of that action I have a much better appreciation for the company than I had during the time I was having problems with their support department. Many companies are doing this today and I think it is a great idea. I had a very, very bad experience with Dell not too long ago and blogged about it for a few days. It did not take long for Dell to contact me about my experience and try to make it right. Because of that action I have a much better appreciation for the company than I had during the time I was having problems with their support department.

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