Comments on: Picture Perfect Service

By: Rachel

Rachel — Wed, 09 Jan 2008 20:06:19 +0000

I would buy a Canon again in a heartbeat. I have the A70. It is a few years old. It was out of warranty, but I had a problem with it. They fixed it and returned it to me in less than 10 days.

A friend of mine had a piece pop off when her child dropped it. She sent it to Canon and asked how much to fix it. They sent it back to her fixed, No Charge. Now that is customer service.

By: Valeria Maltoni

Valeria Maltoni — Tue, 08 Jan 2008 16:10:12 +0000

I bought a Canon PowerShot SD750 last year and I have been very pleased with it performance. With my newer Macs, I did not even need to upload the software, I connect the camera and iPhoto knows what to do. Of course, I need to learn how to use it better, but that is not a mechanical issue with the camera

I also need to remember to travel with my battery charger. The battery gave up on me in Vatican Square and I had to have it recharged at a local shop while visiting every angle of Vatican City.

By: Susan Getgood

Susan Getgood — Tue, 08 Jan 2008 14:55:54 +0000

Great experiment Ike. Unfortunately, looks like you are generally getting the same results I have on similar posts — silence. Whether kudos or criticisms, doesn’t seem like corporate monitoring is going too deep into the blogosphere. Sure if you are Scoble or Godin you get a response. But not down here in the long tail.

By: Jason Falls

Jason Falls — Tue, 08 Jan 2008 11:24:25 +0000

Hey Ike. I have the A530 and love it. In fact, it’s the third A530 I’ve purchase because, as you know, children have a tendency to take things and in a matter of seconds, destroy them.

Does pretty sharp video, by the way.

By: Ike

Ike — Tue, 08 Jan 2008 07:36:11 +0000

…and I will not be starting a clock on Canon, until there has been a reasonable time for a response.