Comments on: Canon Reads the Blogs http://occamsrazr.com/2008/01/11/canon-reads-the-blogs/ communication. community. cognition. Sat, 24 Dec 2011 05:31:31 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: John Hunter http://occamsrazr.com/2008/01/11/canon-reads-the-blogs/comment-page-1/#comment-1178 John Hunter Sat, 12 Jan 2008 00:00:45 +0000 http://occamsrazr.com/2008/01/11/canon-reads-the-blogs/#comment-1178 I wanted to share my <a href="http://management.curiouscatblog.net/2006/03/26/no-more-lean-excuses/" rel="nofollow">good canon customer service story</a>, unfortunately these good stories are too rare. "I tried following the instructions but I couldn't get it to open. So I tried calling Canon and I got a person on the phone within 30 seconds... Within a couple minutes the service person (based in Virginia and a Canon employee, as I understand it) had picked up a Canon A700 and explained how to open the door..." I wanted to share my good canon customer service story, unfortunately these good stories are too rare.

“I tried following the instructions but I couldn’t get it to open. So I tried calling Canon and I got a person on the phone within 30 seconds…

Within a couple minutes the service person (based in Virginia and a Canon employee, as I understand it) had picked up a Canon A700 and explained how to open the door…”

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