What’s In a Name?

I’ve been known by many names in my life. Been called a few too – some of those deserved. The name you answer to has a powerful affect not just on you, but the others with whom you’d like to relate, in both business and pleasure.

From birth, I was known as Isaac. (EYE’-zick). Pigott is how you’d think it would be if you stopped trying to overthink your old French classes (PIG’-utt). Rhymes with spigot, simple enough.

Shifting Sands

Then somewhere in the sagebrush desert of southern Idaho, the accents started to tip the vowel in the second syllable, making it (EYE’-zeek). Yeah, try saying it a couple of times. Think of Frances McDormand’s accent in Fargo, then tone it back to about 20%. From there, it naturally shortened to “Zeek.” Or, as only my very closest friends would say, Zeekers. (ZEEK’-uhrs).

After moving to Alabama, I was pretty much Isaac again for a good while (EYE’-zack). Think of Frances McDormand’s accent in Fargo, and cranking it back 100 percent and then another 20 for good measure. By for the most part, ‘Isaac’ I stayed all the way into the beginning of my television and radio career. Isaac Pigott is not exactly the easiest name for either medium. In fact, it probably isn’t too terribly great for print, either; both names get misspelled more often that spelled correctly.

While trying to break into my first on-air job, we joked about how much easier it would have been if my name had some sort of ethnic or international vibe. We thought about going with a faux French pronunciation (ee-SOCK’ pee-JZOH’). That would have been fun for awhile, but it wasn’t me.

Overdub

In 1996, the television station I was working for was bought, and being moved up from market 186 to market 39. That’s a big jump, both in economics and talent level and expectations. Or, at least it used to be. Our jobs were by no means secure, and several did not make the cut. We were essentially interviewing for the chance to stay on the payroll a couple of months down the road.

I had a great interview, but before I left my next news director asked how I felt about changing my name. To be honest, I had never given it a thought. It seemed a little crazy to change my name, while working in the same market and coverage area where I had been known on-air for years, and had gone to high school and college. My gut told me that wouldn’t play very well. (As it stands, I still didn’t get an invitation to my 20th high school reunion. I realize I am so difficult to find.)

How about ‘Ike’?” he asked. We didn’t run through the whole history of what I’d been called, just went straight to ‘Ike.’ Actually, my father and a couple of our family friends had referred to me as Ike in the past. It wasn’t the most popular alias in my upbringing, but it wasn’t a brand new nickname. Since they were insisting on sending my paychecks to Ike, I was more than happy to cash them.

Power in a name

I did discover an advantage to being ‘Ike’ reporting in Birmingham, Alabama. Not too many Ikes to compete with. I had an advantage in cold-calling possible interviewees, because “Ike” is rather conversational, and there aren’t many of us. Being able to keep everything on a first-name basis from the outset pays huge dividends. Instant rapport. (To be fair, it’s not like there were many Isaacs floating around the state.) The only pitfall was to keep them from hearing “Mike” instead of “Ike.”

I’m not on teevee anymore, not nearly to the extent I once was. After four years out, should I try to reclaim ‘Isaac’ and prep him for the triumphant return? Does “Ike” keep riding a wave of goowill Ike acquired along the way?

And have any of you experienced anything approaching a behavioral shift when you’ve changed names, even for just a while?

[tags]Ike Pigott, Occam’s RazR, nomenclature, names, personality, identity[/tags]

Little Lessons

ARC logo 220

ARC logo 220The last three weeks have been so extraordinary, I could write a book about the experience. But I won’t. Partially, because I am too lazy, partially because there isn’t enough time, partially because there is no audience, and mostly because so much of the information is privileged and it wouldn’t be right to share.

I will most likely share bits and pieces and observations — no names, and enough generalities as I can process the universal from the particular.

That can be a real stumbling block for some people. There’s an art to calibrating our learning — how we go about determining which lessons we learn can become personal guidelines, and which ones are so married to the individual circumstances as to be useless. It is a shame when people over-extend their worldview with a sample-size that’s too small to support it. Like me, for instance, forming an early opinion about the Dallas Cowboys tainted by my first experience with a Cowboys fan. He was annoying and cocky, and made me want to root against the team.

Every culture and sub-culture has its tales and legends about this very phenomenon, when we read too much into first impressions, learn too much from a single encounter. In my experience, I’ve run across the following:

  • The woman who pins cotton balls to the screen door as a way to ward off mosquitoes (not realizing her mother only did so to plug actual holes in the screen.)
  • The woman who cuts the end off her holiday ham, and bakes it in a separate dish (not realizing her mother did it that way because her oven was too small.)

I’ll share more of the last three weeks once I process the useful little lessons from the extraordinary anecdotes. Because if something is truly extraordinary, it really shouldn’t contribute to rules about the ordinary, should it?

I’ll be pondering this on my long drive home today. While I work on that, help me come up with other examples of this over-extension of learning. Share in the comments your versions of the ‘cotton balls’ and ‘ham’ tales — the ones that taught you about rethinking what you thought you knew.

[tags]Ike Pigott, Occam’s RazR, learning[/tags]

Disaster Blog Day

One year ago today, I was in Daytona, helping set up an online newsroom for the central Florida tornado response for the American Red Cross. I was supposed to be there supporting our Super Bowl-related Health and Safety programs, and got re-deployed because of the tornadoes.

So, a year later, I am in Tallahassee on Red Cross business, and now I’ve established an online newsroom for the Tennessee tornadoes. Yes, I said ‘online newsroom.’ Long before my rant about not being a ‘blogger,’ I bristled at the notion these were ‘disaster blogs.’ These are exclusively one-way communication tools, and there are too many people with expectations about talking back to us through a ‘blog.’ We’ll gladly take input through other sources, but those operating the online newsrooms are too busy to be in the comment moderation game. It’s a newsroom, powered by a blog engine.

There are many benefits for using WordPress for such an endeavor. Breaking the news down by category allows us to take full advantage of separate category feeds through RSS — Memphis area reporters can subscribe to just the Memphis area Red Cross news if they so choose, or Jackson, or Nashville.

Also, we’ve made it easier to subscribe by e-mail. It’s more of a pain to set up on the WordPress.com platform, but we’ve still got a lot to do to get our own hosted installation active. But hey — it’s not about what is convenient for us, it’s about how others want to consume the information.

So, I hereby declare February 6 to be Disaster Blog Online Newsroom Day for the rest of my life.  At least I can plan for it next year…

[tags]Occam’s RazR, Ike Pigott, American Red Cross, disaster, tornadoes[/tags]

Happy New Year

True, it’s a little early to proclaim the new year, which according to the Chinese calendar rings in on Thursday the 7th. But since you are here exploring the notion of whether Social Media is right for your business and goals, I thought it would be a good time to challenge your perspective. (In some ways, it’s hard to beat the Chinese on perspective. What’s a few millenia among friends?)

China has been increasingly highlighted for its role in an interconnected global economy, but until recently the most profound impact on Western business thinking has been the various interpretations of the Sun-Tzu treatise “The Art of War.” Sun-Tzu was a general, and most versions of the book have his philosophy of conflict interspersed with commentary from students and devotees who span several centuries. It’s not so much a “how to wage war” manual as a “how to think about waging war” guide.

For that reason, many of the precepts can be converted into the business case. And they have. Ad nauseum. Lookup ‘business’ with ‘The Art of War’ on Google Checkout, and you get 180 hits at the time of this writing. Since the early 1980s, it has been an influence.

Online Fortune

If you want to understand Social Media, I won’t ask you to trash your copy of “The Art of War,” but rather supplement it with some wisdom from “The Analects” of Kung Fu-Tze (or Confucius as you might know him.) The word Analects means “fragments.” Imagine learning about a great professor not from his own writings, but from the margin notes of his students. Now you’re digging into the Analects.

While a study of the book makes for a fascinating case study in distributed intelligence (and for being the first literary wiki), I instead want to point you to one of Confucius’ central themes: Words and Deeds must be in harmony. A man is judged by backing up what he promises. But most importantly, there is no hidden motive – it is all on the surface.

If you decide that it is time for your organization to start venturing into the Social Web, then proceed with the idea of being transparent. Hidden agendas and identities don’t exactly engender trust — and while some members of communities will never trust your declared motive (or even any for-profit company), any breach of words and deeds will get you booted out. Your duty to your company comes first, yes… but you can’t help your company if you’ve insulted the community. It’s certainly a change from the win-or-lose mindset presented in most of the Art of War knockoffs, and one worth exploring.

(Ike Pigott regularly writes at Occam’s RazR)

Expectations

“Most problems to be solved are really just a matter of expectations. The trick is knowing when to raise them, when to lower them, and when to change them completely.”

- Ike Pigott