You Can’t Stop the Signal

You can try to “control the conversation,” but it’s only an illusion.

Marketing guru Seth Godin is selling a new “service” to aggregate mentions of a company’s brand. He’s going to aggregate you whether you want it or not, and for a fee he’ll allow you to edit half the page. (Here’s my full commentary on that.)

That’s like putting honey pots around a picnic area, then charging people for the right to use the tables with ant-repellent.

Seth is somewhat famous for using his blog to promote his personal brand and his books, and is even more notorious for not allowing comments on his blog. You know, to control the conversation.

Except now Google is offering a new service called SideWiki, which allows users to add their own annotation to any web page, and see all the things other people have written.

Goose. Gander.

Almost Like Radio

This morning, Geoff Livingston asked me to fill in for his vacationing partner Richard Laermer for this week’s “The El Show” on BlogTalkRadio.

We talked about:

I mentioned Scott Karp and Publishing2 – and got a nice note from Scott after the show.

On Twitter:

  • @geoffliving
  • @laermer
  • @theelshow
  • @scottkarp

Swine Flu Newsrooms Spreading To You

Andrew Fowler

One of the great things about connecting with others online is the chance to be part of some interesting discussions. Such was the case of a conversation I recently had with Andrew Fowler, one of the principles at Newsvetter in Portland.

He was concerned about the lack of truly relevant information parents were getting about the spread of the H1N1 virus (swine flu) as the school year was to begin. Sure, outlets like the CDC have done an incredible job pumping out information, but as good as it is, it lacks local context. If the CDC tweets information about several regions and cities having an outbreak, what does that do to the psyche of those living elsewhere?

The fact is that in social networks, relevance is the multiplier that matters the most. I’ll read many things of general interest, but show me something in my back yard and you’ll get my attention.

With that in mind, Andrew and I hatched a framework for connecting health information resources at a local level – one that can be replicated in as many communities as are interested. It involves using Posterous.com as a central input hub for a number of agencies, then using the inherent routing of Posterous to spin that information into other social networks.

Andrew set up the backend of the Northwest Oregon Swine Flu Newsroom as a plain-vanilla Posterous blog. He then connected it to automatically spool feeds through a Twitter account and a Facebook page just for that purpose. Currently, the information is being provided by the Multnomah County Health Department and the Oregon Trail Chapter of the American Red Cross. As a result, residents in and around greater Portland can now quickly access a stream of information meant specifically for them.

Always be evaluating

I have long advocated for the use of WordPress blogs as online newsrooms, going back to the very first ones we set up at Red Cross for specific disaster operations. WordPress is fantastic in this regard, because of the use of static pages and especially category and tag-specific RSS feeds. If you check the Red Cross Online Disaster Newsroom, you’ll see how flexible that platform can be.

However, that also requires training many individuals on how to upload and produce in WordPress. Not that daunting a task, really – but when you will have subject matter coming from a consortium, you may not have the luxury of that mandated training.

The great advantage of using Posterous for projects like this one is the only interface is email. You can add several email addresses as authorized contributors, and everything they send in as attachments gets converted and prepared for consumption. Also, you can use the system as a router by specifying exactly where Posterous is to publish.

Posterous as a hub

(Click the middle to start the presentation. After clicking the forward arrow, wait for the orange bar to stop before clicking again)

Additionally, the media is mixed in a fashion that plays well with other networks, too. If you take a video from your cell phone and email it to Posterous, when that video gets posted to your Facebook as a clickable embedded stream – not just a link.

The notion here is creating an easy machine where multiple agencies can add to an aggregate feed – and then make the output available in multiple formats for easy adoption and consumption. As a multi-input multi-output publishing engine – with a low-hurdle interface of email – the Posterous model deserves serious consideration for a variety of uses.

Add in the fact that as of this week you can skin and customize the look of a Posterous blog (like I have with mine) makes it even more attractive.

Less is More on Facebook

More than a few people have commented about the new Facebook Lite interface. I will simply add the impressions from a co-worker of mine who is blind.

I suggested it to her this morning as we were discussing social networking, and how difficult some of the navigation can be. I had a hunch that the Lite interface – being more streamlined and less AJAX-y – would make it easier for her to get to the information she wanted.

She says the Chat function is gone, but that’s not a huge loss for her since the main Chat interface doesn’t give her any information about who is or is not online. She says she will revert to the main page if she needs Chat, but is bookmarking the Lite Facebook for everyday use.

POSTSCRIPT: My coworker is a little disturbed to find out that her sighted friends have a way to hide YoVille, Mobsters 2 and Castle Age requests… and she doesn’t.

Fools’ Gold

fools-gold

fools-goldI was listening to the radio on the way into work the other morning, and heard something that bothered me.

The morning hosts were extolling the virtues of a paying client, which is exactly what you would expect them to do. This client, a jeweler, had just held a “sell your scrap gold” event this past weekend, and the owner was on the phone talking up the success.

Yeah, I’ve ranted about the Old Gold Game before, but this had a twist.

The jeweler made this statement, paraphrased to the best of my recollection:

JEWELER: “Believe it or not, there was another sell-your-gold event in town this weekend, being run by some out-of-town outfit. We actually sent one of our people into the other sale just to check on their prices, and we discovered we were paying 30-percent higher than the competition.”

DJ: “Wow! 30-percent higher?”

JEWELER: “That’s right, 30-percent more.”

DJ: “Gosh, that just proves the value of staying local!”

Now, I’m not going to get into the argument about whether shopping local really helps all that much. No, the issue for me is the whopper of a lie we’re expected to believe.

Put yourself in the shoes of that jeweler for a moment. Let’s say you’re paying $520 per ounce for scrap gold, then you find out your competition is buying it for only $400 per ounce. Tell me…

HOW LONG WILL YOU CONTINUE TO SELL AT $520???

Do you honestly believe they continued supporting a price imbalance of that degree, with no adjustment whatsoever? That they didn’t ratchet down their payoff to $420? Remember, this is a highly speculative market, and there are more than enough players that no one is going to corner it. The money is made at the margins – so why would they continue paying $520/ounce when they know people are selling for $400?

(I don’t know the going rate for gold, but the numbers $400 and $520 are based on a 30-percent difference. As of this writing, gold bullion is trading for somewhere in the neighborhood of $975 per ounce, so my figures are likely in the ballpark. If I am actually low, then the marginal difference is even higher!)

Here’s my original rant on this, while it was fresh on my mind.

Failures in Automation

Virginia travel news

Yesterday, I posted my plea to Tide fans to “Stay Classy” with regards to the upcoming Virginia Tech game.

One of the incoming hits to my site came from Virginia, specifically a site called “Virginia Sites.”

I don’t know who runs and operates the page, but it seems like a harmless resource designed to direct visitors to the many fascinating tourist attractions the lovely state of Virginia has to offer. It certainly appears to be designed to be attractive to search engines.

However, I clicked on the “Virginia News” link, and what I found was a marketing nightmare.

Apparently, the page periodically auto-updates with the results from news searches that mention “Virginia.” However, there appears to be no moderation whatsoever in the process of publishing those results.

I went ahead and snagged a screen capture of the page as I saw it, and here’s a breakdown: [Read more...]

Stay Classy, Tuscaloosa

I saw the news early this morning that a University of Alabama starting defensive end, Brandon Deaderick was shot outside his apartment late last night during a robbery attempt.

(CSTV.com)

He’s in good condition with a wounded forearm, and there will be a statement from Coach Nick Saban sometime so0n. It would surprise me if Deaderick played in the season opener this coming Saturday against Virginia Tech.

This is not a sports site, so those of you who know me know there is another motive for this post. And it has to do with common reactions to news such as this.

First of all, there’s no indication whatsoever that Deaderick brought this on himself, or was involved with people he shouldn’t have been around. In situations where that’s the case, fans often will turn on the player, or at least disassociate for a little while.

Here, however, is a starting defensive end for a top-ten college program about to face another opponent in the top ten. You’re going to see messages of support and encouragement – and for some it will become a rallying cry:

It takes more than bullets to stop the Tide!

This is precisely the thing I want to encourage Alabama fans in the Georgia Dome to avoid.

The memory of the tragedy at Virginia Tech is still very much alive, the nerves still raw. Hokie upperclassmen had their entire college experience transformed by what they saw. I know people here who lost very close friends among the 32 people slain.

If you want to make signs supporting Brandon Deaderick, by all means, do so.

Just remember that the vast majority of the ESPN television audience will not think of Brandon Deaderick when they see signs about guns and bullets. They will think of Virginia Tech, and they will think very poorly of Alabama fans for engaging in what appears to be very poor taste.

I am not an extremist when it comes to Political Correctness, and this isn’t a matter of being PC. It’s a case of recognizing the reality of others’ perceptions, and not bringing undue criticism on the school I love.

Roll Tide! Beat the Hokies! (but don’t give the rest of the world the wrong idea about who we are and what we stand for…)

…and please pass this along to Tide fans you know who are going to the game.

Stay Classy, Tuscaloosa.