via consumerist.comBy Laura Northrup on November 20, 2009 6:00 PM 138390 views
Unless you’ve just arrived in 2009 on a time machine, you know that smoking isn’t good for you. Did you know, that smoking isn’t good for your computer, either? It’s true, at least according to Apple. Two readers in different parts of the country claim that their Applecare warranties were voided due to secondhand smoke. Both readers appealed their cases up to the office of God Steve Jobs himself. Both lost.
Back in April, Derek copied us on his e-mail to Jobs:
“I took my mid 2007 apple macbook (black) into the Jordan Creek Apple Store in West Des Moines, Iowa, on Saturday, April 25th, because I had been experiencing some issues with it overheating, and figured the fan was bad. After some initial testing, they took the computer in for work under my Applecare plan, which has over a year remaining on it.
Today, April, 28, 2008, the Apple store called and informed me that due to the computer having been used in a house where there was smoking, that has voided the warranty and they refuse to work on the machine, due to “health risks of second hand smoke”.
Not only is this faulty science, attributing non smoking residue to second hand smoke, on Chad’s part, no where in your applecare terms of service can I find anything mentioning being used in a smoking environment as voiding the warranty.”
I know how to fix this.
People who want to buy a MacBook or an iPhone should gather the required cash and place it in an area where it can absorb significant quantities of second-hand smoke.
Then, document the use of that cash as being a part of your purchase.
See if Apple’s policy will void the transaction.
(I wonder if anyone has told Apple that 90% of U.S. currency contains traces of cocaine…)