Every picture tells a story

I remember the old Spider-Man bits from the Electric Company. Which means there are three kinds of people reading this now:

  1. Those who are roughly my age, and remember.
  2. Those who are older than I, and vaguely remember.
  3. Those who are younger than I, and must go to YouTube to find them.

The idea was to bring in a comic book hero, and force the kids to read the word balloons to follow the story. It was a great exercise for its time, but the expectations have changed for graphic media in the last 35 years or so. Pictures are indeed supposed to tell their own stories, and some of the “highest art” in graphic novels comes where there is no narration or dialogue to further the story.

Still, as communicators, we need to be mindful of the stories our pictures tell. Particularly on the web, where too many websites and blogs rely on “art” to break up a page, rather than as a tool to tie concepts back to a central theme. And remember – if you don’t provide captions for your pictures, you’d better make sure they are crystal clear in meaning. Or else someone will beat you to the punch with a different interpretation:


[tags]Ike Pigott, Occam’s RazR, Spider-Man, comics, The Electric Company, Communication, Websites, Images, Graphics, storytelling[/tags]

Blockbuster, the clock is ticking

BlockbusterIt has been since my post about my wonderful experience at Blockbuster video.

I’ll update when I hear something back from them. (If you don’t see any numbers, then your Java is disabled.)

[tags]Ike Pigott, Occam’s RazR, Blockbuster Video, customer service, blog monitoring[/tags]

Live Nude Girls

Live Nude Girls Venn

There’s something powerful about the number “3″. As writers, we are drawn to threes because they give us a sense of completeness. Past-Present-Future. Hook-Line-Sinker. Beginning-Middle-End.

Sometimes we choose to go the route of dualities. Good-Evil. Light-Dark. But they don’t feel the same.

Simple writing is best, but there are times when you can simplify too far.  Someone once said (and my Googling fails me, for reasons you’ll understand) that it takes three words at minimum to describe something. Anything less, and you’re falling short, or leaving ambiguity. The example given was a neon sign at Times Square years ago, promising Live Nude Girls.

Live Nude Girls Venn

Somehow, altering any one of those three words changes the complexion of the situation, in a decidedly more comical, more dark, or less sexist way. One word can change quite a bit.

Now, there is a picture of that classic sign somewhere on the internet. iStockphoto has it, and I’ll just link to it here. I won’t post it, because, well… I’m cheap. And I can’t find an alternative, because as you can imagine, “Live Nude Girls Sign” generates 127,000 hits on Google Images. “Live Nude Girls Neon” fetches 26,500 candidates, and the combination of “Live Nude Girls Neon Sign” only shaves it down to 21,400. And let me tell you, I just can’t bring myself to wade through that many pictures. I pondered the sacrifice, but alas…

[tags]Ike Pigott, Occam’s RazR, writing, rule of threes, communication, venn[/tags]

Blockbuster Service

300

(Let’s see if the people who monitor online mentions at Blockbuster catch this. I’ll make it easy for them, and tag it. In fact, they can just cut to the chase.)

I took my daughter to the video store this afternoon to let her select a couple of movies for the week. While there, I was going to see if I could get my hands on a copy of ’300′. 300With nothing on the shelf, I asked the manager if there were any in the return bin. 42 copies at that location, and 42 of them were checked out. No luck. I let Laura browse every movie in the kid section just on the off-chance the delay might bring one back. I took my time perusing the new releases, and begrudgingly picked up a copy of ‘Smokin’ Aces’. Nothing I would have snagged on my own, but seemingly better than anything else there.

Not having a card, during check-out I gave the manager our last name to look up in the system. “Diane?” he said. “Um, no – my wife is Brenda. She used to be a Dianne, but gave that name up when we got married.”

It took a few minutes to get cleared up. With our address and her driver’s license number, we had the problem diagnosed. They had misspelled our name. (1 G, 2 T’s for those at home keeping score. P-i-g-o-t-t.)

click to go to BlockbusterWe grabbed the movies and started for home, pleased that the helpful manager had been patient and worked everything out for us. On the way home, Brenda called me. “Blockbuster just called, and said a copy of ’300′ just walked in – they’re holding it for you.”

I looked up the number on the box, and called the manager immediately to tell him I was on the way. “No problem,” he said. “If it hadn’t been for the confusion over the spelling of your name, I wouldn’t have remembered it.”

The Chase

The store is a Blockbuster franchisee – ID #94597.

If you’re with Blockbuster’s PR team, and you’d like to know the name of the employee and his ID#, please e-mail the request to inbox {at} occamsrazr (dot) com. Also, I ask you to comment here. As quickly as possible. I’m curious to see how often you scan, and I know positive feedback is hard to come by.

[tags]Ike Pigott, Occam’s RazR, rentals, movies, movie rentals, Blockbuster, Blockbuster Video, 300[/tags]

Killing the Goose that Laid the Orange Apple

Freakonomics Apple

Amazon.com: FreakonomicsFreakonomics is a fantastic book, and I can’t wait for the sequel. It makes economics (and the tools of economics) accessible and interesting for a lay audience. I particularly enjoy the examples which highlight the Law of Unintended Consequences, where a subtle change or two (with altruistic reasons) end up producing undesired effects in reality.

So it saddens me to see the Freakonomics blog move from its autonomous location into the collective of New York Times blogs. So far, there has been a hue and cry in the comments citing the following:

From the Times’ standpoint, they might just acquiesce to the full feeds – by inserting ads into the feeds. No big deal there – content that isn’t portable and nimble won’t get consumed.

The next complaints are rather small and petty, and will likely be ignored.

The deal-killer here is the loss of a community.

I commented several times on posts, and those comments often offered rich discussions that brought new insights to the material. There were some regulars you could count on to chip in their two cents, and after a while you could predict how certain people would view a topic.

Freakonomics AppleThat doesn’t just happen – there are certain requirements for a community to build along that dimension. Most importantly, all commenters on the old Freakonomics blog had to register. While that is seen as a barrier for some, it really wasn’t that big a deal. It was added security for me, knowing that I could post under a consistent name and not have someone else impersonate me. Those using handles could also write from a consistent voice, and not be afraid that someone else would hijack their name. Now, under the new system, there is no identity. All comments are moderated, but there is no system to ensure that everything written by “egretman” is really from the guy I’ve known as “egretman.”

It’s a subtle little change, but in removing a baseline level of common knowledge and trust, the bedrock of the Freakonomics Community is gone. Sadly, the editors at the New York Times will not see it – with the RSS-full-feed Exodus underway. The threads and comments there will take a radically different tone in the future, and it will all be written off as collateral damage from the move. It was those Gimme-Gimme RSS-lovers who don’t want to visit the site, or the right-wing nutjobs who have it in for the Times. They’ll focus on the initial heat, and miss the substance. Boomerang, thy name is Irony: The Law of Unintended Consequences has come home to roost. They altered the DNA of the interface, and may not understand that’s responsible for the Spoiled Applenew fruit they’ve peeled.

In my opinion – a dumber, far less interesting fruit. One that is neither tart, nor sweet, nor as mentally nutritous.

[tags]Ike Pigott, Occam’s RazR, Freakonomics, blogging, community, social media, New York Times, RSS[/tags]

The Ants Go Marching

Marching Ants

Since I apparently have a small but eclectic community here at Occam’s RazR, maybe we can attack a fundamental series of questions that have eluded the spotlight.

There are a bunch of us who know the tools of “Social Media”, (blogs, wikis, podcasts, forums) and even know a few communities really well. But we still haven’t wrapped our heads around several mysteries about “community”: [Read more...]

Getting Around

Sitemeter

“I’ve been everywhere, man.”

Johnny Cash

There are times that I just don’t know how to count.

My little Feedburner counter says there are some 61 people or so who care enough about what I have to say that they want it pushed to them. (Or they care so little about it they don’t want to expend the energy to come here to see it.)

Yet, when I look at where these readers are, and how they get here, it’s a little mind-boggling: [Read more...]