You Can’t Stop the Signal

You can try to “control the conversation,” but it’s only an illusion.

Marketing guru Seth Godin is selling a new “service” to aggregate mentions of a company’s brand. He’s going to aggregate you whether you want it or not, and for a fee he’ll allow you to edit half the page. (Here’s my full commentary on that.)

That’s like putting honey pots around a picnic area, then charging people for the right to use the tables with ant-repellent.

Seth is somewhat famous for using his blog to promote his personal brand and his books, and is even more notorious for not allowing comments on his blog. You know, to control the conversation.

Except now Google is offering a new service called SideWiki, which allows users to add their own annotation to any web page, and see all the things other people have written.

Goose. Gander.

Almost Like Radio

This morning, Geoff Livingston asked me to fill in for his vacationing partner Richard Laermer for this week’s “The El Show” on BlogTalkRadio.

We talked about:

I mentioned Scott Karp and Publishing2 – and got a nice note from Scott after the show.

On Twitter:

  • @geoffliving
  • @laermer
  • @theelshow
  • @scottkarp

Fools’ Gold

fools-gold

fools-goldI was listening to the radio on the way into work the other morning, and heard something that bothered me.

The morning hosts were extolling the virtues of a paying client, which is exactly what you would expect them to do. This client, a jeweler, had just held a “sell your scrap gold” event this past weekend, and the owner was on the phone talking up the success.

Yeah, I’ve ranted about the Old Gold Game before, but this had a twist.

The jeweler made this statement, paraphrased to the best of my recollection:

JEWELER: “Believe it or not, there was another sell-your-gold event in town this weekend, being run by some out-of-town outfit. We actually sent one of our people into the other sale just to check on their prices, and we discovered we were paying 30-percent higher than the competition.”

DJ: “Wow! 30-percent higher?”

JEWELER: “That’s right, 30-percent more.”

DJ: “Gosh, that just proves the value of staying local!”

Now, I’m not going to get into the argument about whether shopping local really helps all that much. No, the issue for me is the whopper of a lie we’re expected to believe.

Put yourself in the shoes of that jeweler for a moment. Let’s say you’re paying $520 per ounce for scrap gold, then you find out your competition is buying it for only $400 per ounce. Tell me…

HOW LONG WILL YOU CONTINUE TO SELL AT $520???

Do you honestly believe they continued supporting a price imbalance of that degree, with no adjustment whatsoever? That they didn’t ratchet down their payoff to $420? Remember, this is a highly speculative market, and there are more than enough players that no one is going to corner it. The money is made at the margins – so why would they continue paying $520/ounce when they know people are selling for $400?

(I don’t know the going rate for gold, but the numbers $400 and $520 are based on a 30-percent difference. As of this writing, gold bullion is trading for somewhere in the neighborhood of $975 per ounce, so my figures are likely in the ballpark. If I am actually low, then the marginal difference is even higher!)

Here’s my original rant on this, while it was fresh on my mind.

Failures in Automation

Virginia travel news

Yesterday, I posted my plea to Tide fans to “Stay Classy” with regards to the upcoming Virginia Tech game.

One of the incoming hits to my site came from Virginia, specifically a site called “Virginia Sites.”

I don’t know who runs and operates the page, but it seems like a harmless resource designed to direct visitors to the many fascinating tourist attractions the lovely state of Virginia has to offer. It certainly appears to be designed to be attractive to search engines.

However, I clicked on the “Virginia News” link, and what I found was a marketing nightmare.

Apparently, the page periodically auto-updates with the results from news searches that mention “Virginia.” However, there appears to be no moderation whatsoever in the process of publishing those results.

I went ahead and snagged a screen capture of the page as I saw it, and here’s a breakdown: [Read more...]

SEC Draws Line at Commercial Competitors

sec update

I just got my hands on the SEC’s new Social Media Guidelines for fans at sporting events, and I believe the new language is clearer and ought to placate the fan base.

Specifically, you’ll find two paragraphs that more clearly delineate what the conference would deem a “threat to commercial interests and contracts:”

No Bearer may produce or disseminate in any form a “real-time” description or transmission of the Event (i) for commercial or business use, or (ii) in any manner that constitutes, or is intended to provide or is promoted or marketed as, a substitute for radio, television or video coverage of such Event. Personal messages and updates of scores or other brief descriptions of the competition throughout the Event are acceptable. If the SEC deems that a Bearer is producing a commercial or real-time description of the Event, the SEC reserves the right to pursue all available remedies against the Bearer.

Absent the prior written permission of the Southeastern Conference, game action videos of the Event may not be taken by Bearer. Photos of the Event may be taken by Bearer and distributed solely for personal use (and such photographs shall not be licensed, used, or sold commercially, or used for any commercial or business purpose).

The first paragraph explicitly mentions the intent of the publisher. So a Tweet from the stand that says “Touchdown LSU!  24-14!” would be perfectly fine… but an account that specifically tries to build audience for the purpose of replicating play-by-play would be out-of-bounds. (It’s not inconceivable that someone could create a closed Twitter account, and sell access subscriptions to other users.)

The second paragraph answer the question about friends who take pictures of each other at the games, and clearly mentions “personal use.” Such pictures could not be sold.

Here is the policy in full, and here is the short version that will appear on the backs of tickets.

Obviously, you could not fit the full language in the summary, but here is a sentence that might be problematic in the short term:

Additional terms and conditions governing use of this ticket are posted on the website of
the SEC (www.secsports.com) and are incorporated herein by reference. By using this ticket,
user agrees to be bound by such terms and conditions.

Additional terms and conditions governing use of this ticket are posted on the website of the SEC (www.secsports.com) and are incorporated herein by reference. By using this ticket, user agrees to be bound by such terms and conditions.

I spoke with a source in the commissioners office, and recommended the use of a URL that is not the main page; instead linking directly to the policy page. This could be done with a “/policy” or something of the sort appended to the link. I was told this would be too late for football season, but could easily be implemented for SEC basketball tickets and beyond.

It’s good to know the league is listening. Maybe the other conferences are too.
sec update

Spell it out for me

herpes tweet

From Twitter:

herpes tweet2

As tempting as it might be to click on what I’m most certain is an “adult-dating” site, you have to wonder about how successful “Laci Casey” will be with a screen name that phoenetically reads “Do-w-your-herpes.”

herpes tweet
Not to be outdone, the irrepessible SkateHank followed up with this gem of marketing:
herpes tweet 3
Why thank you! When I think of sex, feminine names such as “Hank” and activities such as “Skateboarding” come to mind.

Actually, given my predilection for wordplay, the first thing that came to mind was the anagram HateSkank.

SEC to Clarify the Social Media Guidelines

The Southeastern Conference is getting a beating over the Social Media guidelines for fans, which seemed to ban even the use of Twitter during sports events.

I just spoke with a media representative for the SEC, and believe me — they have heard every one of you.

They are working now on a clarification to the policy and hope to release it within the next 24-48 hours, but the gist of it is this:

  1. Twitter will not be banned.
  2. The issue isn’t text, but video.
  3. The SEC needs to protect its broadcast partners (CBS and ESPN) and those with rights to online video.

This makes sense, and certainly is a more reasonable restriction.

What isn’t entirely clear is whether the approach will be one of preventative measures (disallowing phones, highly unlikely) or ex-post-facto actions like takedown notices to various sites that host the videos. We’ll see when the clarifications are released.

UPDATE: Follow @secsportsupdate on Twitter – I’m fairly certain they will share the link there first.