On Jobs

The following my piece from a larger compilation of thoughts by the authors at Social Media Explorer.

The History of Steve Jobs will forever be clouded by the Mystery of Steve Jobs.

He will go down as an irreplaceable force of creative vision, and years from now, people will still be wondering what would have happened if he’d just been given a few more years. In doing so, they will miss the truth about the man.

  1. His professional achievements were a product of his desire to finish. He knew his health better than anyone, and has known for years that his days were few. He ought to be celebrated for maximizing that time, and bringing so many projects to completion.
  2. His “secret sauce” is not unique. His Mystique was. Steve Jobs the Persona was bulletproof and undefeated, capable of turning imagination into reality like no one since Walt Disney. Steve Jobs the man was just like everyone else, with one exception: a gift for self-actualization — being able to squeeze the most out of the available resources, and not stopping until the cup was filled to overflowing. He made a lot of money through the merchandising of products and services, but what he really sold was The Illusion of Completeness. You bought from Apple because of your belief in him that nothing more could be done, that each parcel was a pinnacle. And next year, with cheaper parts and faster processors, that pinnacle was moving higher and you weren’t Complete until you had upgraded as well.

The biggest irony of his passing is the true vulnerability of Apple. The better he did at inculcating the above qualities in the rest of Apple culture, the more people there looked up to him. Which makes his passing even more acute in perception than it is in reality. “Apple” will be just fine, but it will never be Jobs’ Apple again. (Another pitfall of Personal Branding.)”

Smoke Gets In the Apple of Your Eye

Smoking Near Apple Computers Creates Biohazard, Voids Warranty

By Laura Northrup on November 20, 2009 6:00 PM 138390 views

Unless you’ve just arrived in 2009 on a time machine, you know that smoking isn’t good for you. Did you know, that smoking isn’t good for your computer, either? It’s true, at least according to Apple. Two readers in different parts of the country claim that their Applecare warranties were voided due to secondhand smoke. Both readers appealed their cases up to the office of God Steve Jobs himself. Both lost.

Back in April, Derek copied us on his e-mail to Jobs:

“I took my mid 2007 apple macbook (black) into the Jordan Creek Apple Store in West Des Moines, Iowa, on Saturday, April 25th, because I had been experiencing some issues with it overheating, and figured the fan was bad. After some initial testing, they took the computer in for work under my Applecare plan, which has over a year remaining on it.

Today, April, 28, 2008, the Apple store called and informed me that due to the computer having been used in a house where there was smoking, that has voided the warranty and they refuse to work on the machine, due to “health risks of second hand smoke”.

Not only is this faulty science, attributing non smoking residue to second hand smoke, on Chad’s part, no where in your applecare terms of service can I find anything mentioning being used in a smoking environment as voiding the warranty.”

I know how to fix this.

People who want to buy a MacBook or an iPhone should gather the required cash and place it in an area where it can absorb significant quantities of second-hand smoke.

Then, document the use of that cash as being a part of your purchase.

See if Apple’s policy will void the transaction.

(I wonder if anyone has told Apple that 90% of U.S. currency contains traces of cocaine…)