The Social Media Outhouse

This is not an essay about American foreign policy.

This is not an essay about racism.

This is not an essay about what is proper in social discourse.

I will tend to ignore comments about the above, because this is instead about how the White House has made an Outhouse out of social media — and by extension, mainstream media.

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What Questlove, Nate Silver and Andy Dick taught me about viral headlines

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A Field Guide for Spotting Social Fakery

I have written before about the art of spotting fake online accounts. Many of the tactics the tricksters use remain the same, but get a fresh coat of paint to maintain the illusion of appearances. For the most part, you really don’t even have to know what the intent of the faux-human might be. Just know that you don’t want any part of them.

Your Instant Twin

One of the rampant operations now is impersonating a user. Find an account:

  • that doesn’t post very often
  • that has a few pictures you can scrape
  • that has a public friends list

From that, you create the Doppelgänger page, and start sending Friend requests to those the real individual is connected with. Most of those people will assume that you are starting a new profile, or may have even forgotten that you were already Friends.

This isn’t a “hack” per se, and does not require a complete change-every-password meltdown. This is the equivalent of someone sending letters with your return address on the envelope. You can’t stop them, but they don’t have access to your bank records.

Sometimes, however, the appearance of human-ish behavior may get us to lower our guard just long enough for a malware link to slip through.

Dumping on Groups

There is a wave of this on Facebook right now, and those behind the scheme are using a nice bit of human psychology and engineering: when you click on the link, it propagates itself by “spamming” the message in a Group you are a member of — not directly on your timeline.

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Most any groups tend to have fewer members, which means you probably won’t have someone immediately bringing it to your attention, letting the malware message sit and marinate. Also, since many groups are closed and even secret, there is a more intimate feel of trust. So curiosity temporarily wins and we click…

There is something more reassuring about not being a lone voice, and specific cues that would ordinarily let us sort the real people from the virtual ones. And that’s where the scammers are getting a little more crafty…

Hunting in Packs

Okay, they aren’t really hunting, per se. But they are emulating the actual Social aspects of social media behavior.

Look at this Twitter reply I got the other day:

(I will provide a screenshot as well, in preparation for the eventual deletion of the not-very-real Diane Hart.)

Looking at that embed, even, you can see that someone apparently liked that tweet enough to re-tweet it. There were two of them.

fake 1

However, looking at those accounts, we can see the chinks in the armor. Neither account has a profile picture. Hovering over them gives you some promising stats…

fake 3 fake 2

Plenty of tweets and follower numbers, right?

Well, not exactly. Nearly every one of those tweets for Louis and Edmund are retweets, which are done by automated script. No telling how many “Diane Hart”-like accounts they are propping up.

The Danger in the Link

I can’t tell you where that link goes. I don’t want to click it. But I can tell you where my informed opinion is derived.

The link “she” shares is a custom Bitly link. If you type that directly into your browser, then add a + to the end before you click enter, it will take you to an in-between information page, where you can see the eventual destination. In this instance, we can even get some information about the marketer involved!

yee

So, now we can derive a little more info. The URL is simply the mobile landing page for this promotion. Everything after the question mark is Google Analytics tracking code – and the strange piece up front is just the acronym for The Home Depot Retool Your School.

Is this malware? No, it isn’t. But I am still not going to click it!

And this “Eric Yee,” is that even a real person with a real name? No idea. The Bitly account was created just last November.

Am I to be angry at Home Depot for sleazy marketing? I can’t even be mad at them, because marketing firms are capable of some real shady things to juice the engagement numbers that a client pays for.

Shady? Yes, I stand by “Shady.”

  • Fake account
  • Spams the same message to a big list of Twitter users
  • Uses other fake accounts for social proof

dianeEither way – we are talking about false pretenses to get you to click on something in which you had no interest.

Oh, and “Diane?” Where to start with you, Diane?

What a lovely profile picture. You look great for an Idaho resident who is now 130 years old.

The profile itself has existed solely to promote this specific campaign, on its second year now. (Makes you wonder how many of Twitter’s hundreds of millions of profiles come out of hibernation from a marketer’s toolbox once a year.)

Apparently, she used to have a successful modeling career. Thanks to Tineye, we can see that she was once featured in the collections of both Shutterstock and BigStockPhoto:

shut1

shut2

If you go back to her humble beginnings, you can find this tweet:

But after that one message in April of 2013, the next did not arrive until February 2015. I am so glad she found her voice…

Your Turn

If you wanted to tell your Aunt how to avoid online trickery, what advice would you add to this post?

Please add it in the comments!

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Talking Back to the Fans

This just goes to prove that you never know who is listening in social media these days.

Here’s the thing: Erik never used any special syntax to flag Rodney – and he wasn’t replying to anything in particular that would have gotten Rodney’s attention. Rodney is apparently just checking out who is talking “Dead Milkmen” after all these years, and is engaging them.

Nice.

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When a Gaggle Goes Rogue

I know a few people who have experimented with automated sharing services, and I am often not a fan of them. I understand why people would band together in hopes of amplifying their reach, and I understand that it is possible to have enough faith and trust in others that you don’t end up auto-endorsing something you wish you didn’t.

GaggleAmp is a tool that’s seen an increase in use and exposure, and the idea is that users sign into a dashboard and are presented with suggested messages they can quickly auto-tweet or auto-post to various networks. If you love Hibbett’s Sporting Goods, and you are evangelistic about them, you might sign up for a Hibbett’s Gaggle and share out the things Hibbett’s sends your way.

However, what if you end up amplifying a message that’s no longer important or relevant.
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TV Catching Up to Me?

About a year and a half ago, I put forward the novel idea that cable and satellite providers needed to step up their offerings. Shows are increasingly becoming commodities, and there are other ways to access them, in whole or just the good parts.

Now, it looks like DirecTV is taking that first step. A new feature will link the DVR to Facebook and Twitter accounts, allowing you to share what you are watching and recording with your circle of friends.

Not quite the same as uploading clips, social sharing, and the resulting ad revenue generation. But it is a start.

(Given the number of social services starting the develop around the fringe of the viewing experience, like IntoNow and GetGlue, the window for that first step is rapidly closing.)

Expect to see even more convergence.

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Terrorized by a Seven-year-old

Seven-year-olds have a way about them.

They’re just starting to get a sense of self-awareness — the realization they’re part of something larger.

They play nice with others only to the extent they have to. Bullies only remain bullies when they are significantly larger than any of the other kids on the block. If there’s no one around to bloody their noses, the largest of the seven-year-olds rule the playground — and they can make up their own rules as they go.

Seven-year-olds, as a rule, have very little natural skills with customer service.

(I’m talking about your baby, Mark Z. Your offspring is King of the Mountain, but doesn’t have good people skills.)

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